REFUND POLICY
A legal disclaimer
Returns Policy
Last updated: June 2025
At YAZÈ, we want you to love what you wear. If something’s not quite right, you can return it under the following conditions:
🔁 Return Conditions
-
Items must be returned within 14 days of delivery.
-
Items must be unworn, unwashed, and in original condition with tags attached.
-
Sale items are final and not eligible for return or exchange.
-
We do not accept returns on custom or made-to-order products.
💸 Refunds
-
Once your return is received and inspected, we’ll notify you and process a refund to your original payment method.
-
Shipping fees are non-refundable unless the item is faulty or incorrect.
🔄 Exchanges
-
We do not offer direct exchanges. If you need a different size or item, please return the original and place a new order.
🚚 Return Shipping
-
Return shipping is the responsibility of the customer, unless the item is faulty.
-
We recommend using a trackable shipping method.
-
For faulty or incorrect items, email us at info@yazé.com with your order number and photos.
📬 How to Return
-
Email info@yazé.com with your order number and reason for return.
-
Once approved, you’ll receive return instructions.
-
Send the item back to the address provided.
-
You’ll be notified once your return has been processed.